Privacy Policy for Wicked Good

Last updated: November 2025

At Wicked Good, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://wickedgood.nl and make a purchase from our store.

1. Who We Are

Wicked Good (“we”, “us”, or “our”) operates an online shop based in the Netherlands. We sell incense, candles, crystals and other metaphysical and esoteric goods.

If you have any questions about this policy or your personal data, you can contact us using our contact form.

2. Information We Collect

When you interact with our website, we may collect the following information:

A. Personal Information

• Name

• Email address

• Billing and shipping address

• Phone number

• Payment information (processed securely through third-party providers)

B. Technical Data

• IP address

• Browser type and version

• Device type

• Pages you visit and actions you take on our site

C. Cookies and Tracking
We use cookies to improve your shopping experience, analyze traffic, and personalize content. You can adjust cookie preferences in your browser settings.

3. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders

• To send order confirmations, shipping updates, and support messages

• To respond to your questions or requests

• To personalize your experience on our site

• To comply with legal obligations (such as tax or accounting requirements)

• To send occasional marketing emails (only if you’ve opted in)

4. Sharing Your Information

We only share your data when necessary to operate our business. For example:

• WooCommerce: to manage your orders and shopping cart

• Payment gateways (e.g., PayPal, Stripe, Mollie): to process secure payments

• Shipping providers: to deliver your orders

• Analytics tools (e.g., Google Analytics): to improve website performance

These third parties are required to protect your information and use it only for the purpose we specify.

5. Data Retention

We keep your personal data only as long as necessary for the purposes described above, including for legal or accounting reasons. For example, Dutch tax law requires us to keep invoice data for 7 years.

6. Your Rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing emails

• Request a copy of your data in a portable format

• File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

To exercise these rights, contact us using our contact form.

7. Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us using our contact form.